FIXIT HUB LIMITED
Privacy Policy
Last updated: 31 July 2026
FIXIT HUB LIMITED (registration no. [registration no. on file]), a technology company that builds software and digital platforms for property management, repair coordination, and IT consulting/support — and which also provides home repair and maintenance services and supplies computers and accessories (“Fixit Hub”, “we”, “us”, “our”) — is committed to protecting your privacy. This Policy explains what personal data we collect when you use our website and services, how we use it, and the rights available to you under the Nigeria Data Protection Regulation (NDPR).
1. Information We Collect
Account information. When you create an account we collect your name, email address, phone/WhatsApp number, and password.
Order and payment information. When you book a service or purchase a product we collect your service or delivery address, order details, and payment confirmation data. Card and banking details are entered directly into our third-party payment processor and are never stored on our servers.
Usage information. We collect information about how you interact with our workspace, such as pages viewed, services searched, and items added to cart.
Device and log information. We automatically collect your IP address, browser type, device identifiers, and access timestamps for security and diagnostics.
2. How We Use Your Information
We use your information to create and manage your account; process bookings, orders, and payments; dispatch technicians and engineers; deliver software licenses, subscriptions, and hardware; provide customer support; send transactional messages and, where you have opted in, service updates; prevent fraud; and comply with legal obligations.
3. Sharing and Disclosure
We do not sell your personal data. We share information only with: our vetted technicians, engineers, and service partners to fulfil your booking; payment processors to complete transactions; logistics/courier partners to deliver hardware; and regulators or law-enforcement where required by law. All partners are bound by confidentiality obligations.
4. Data Security
We apply appropriate technical and organisational measures — including encryption in transit, access controls, and hashed passwords — to protect your data. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.
5. Your Rights (NDPR)
Under the Nigeria Data Protection Regulation you have the right to access the personal data we hold about you; to request correction of inaccurate data; to request deletion; to object to or restrict certain processing; to withdraw consent at any time; and to data portability. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
6. Cookies and Similar Technologies
We use cookies and local storage to keep you signed in, remember your cart and currency preference, and understand how the workspace is used. You can control cookies through your browser settings; disabling them may affect certain features such as cart persistence.
7. Data Retention
We retain personal data for as long as your account is active or as needed to provide services, and thereafter only as required to meet legal, tax, and accounting obligations.
8. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of our services after changes take effect constitutes acceptance of the updated Policy.
9. Contact Us
FIXIT HUB LIMITED
36 Grace Anjous Drive, Off Adebayo Doherty Street, Lekki Phase 1, Lagos, Nigeria
Email: princemarvins@yahoo.com
Phone / WhatsApp: +234 803 718 0627
Hours: Mon–Sat, 8:00am–6:00pm WAT
10. Governing Law
This Policy is governed by the laws of the Federal Republic of Nigeria, including the NDPR. See also our Terms of Service.